Contactless card limit rising to £100 


From the 15th of October 2021, the spending limit on each contactless transaction is rising from £45 to £100.

In some cases, the change in spending limit will be automatically updated on your card machine, and in others, you may need to run a manual update to enable it yourself.

Please find your card machine model below and read the advice or instructions listed to ensure you can accept contactless payments of up to £100 within next 30 days.

contactless payment being made from smartphone to countertop card machine

Find your card machine

Ingenico (+Elavon) DESK 3500, iCT250, iWL252, iWL258, iWL251, MOVE 3500

 

How do I enable the new contactless limit?

 

  • If you have an Ingenico card machine (with Elavon acquiring) it will automatically update within the next 30 days (from 15/10/21).

  • If you want to enable the new limit sooner, please follow the steps below to manually update your card machine (available from 18/10/2021).

  • To ensure your card machine updates correctly, make sure it's left powered on overnight and your End of Day report is completed daily.

  • Once you have performed this update, your card machine will return to the main menu and accept payments of up to £100 without a PIN entry prompt.

Please note: If your card machine has had a sustained amount inactivity, you will need to charge it fully (4+ hours) using the charging cable provided, before powering on.

 

Step 1: Download Software Update

  1. From the main menu, press the menu key twice, until you see the option for select function

  2. Input function number 81, then press enter

  3. Either (a) input your password, then press enter or (b) swipe your supervisor card

  4. The card machine will perform the download and then reboot back to the main menu


Step 2: Perform a test transaction

 

  1. A sale transaction may be initiated from the READY prompt by keying in the transaction amount of £0.01/€0.01 and pressing ENTER enter button.

  2. Follow the terminal prompts to Insert/Swipe/ Present your card.
Ingenico (+Global Payments) DESK 3500, iCT250, iWL252, iWL258, iWL251, MOVE 3500

 

How do I enable the new contactless limit?

 

  • If you have an Ingenico card machine (with Global Payments acquiring) it will automatically update within the next 30 days (from 15/10/21).

  • If you want to enable the new limit sooner, please follow the steps below to manually update your card machine (available from 18/10/2021).

  • To ensure your card machine updates correctly, make sure it's left powered on overnight and your End of Day report is completed daily.

  • Once you have performed this update, your card machine will return to the main menu and accept payments of up to £100 without a PIN entry prompt.

Please note: If your card machine has had a sustained amount inactivity, you will need to charge it fully (4+ hours) using the charging cable provided, before powering on.



Step 1: Download Software Update

  1. From the main menu, press the menu key until you see the option for Supervisor

  2. Select Supervisor

  3. Select Call TMS

  4. Input your password, then press enter

  5. The card machine will perform the download and then reboot back to the main menu


Step 2: Perform a test transaction

 

  1. A sale transaction may be initiated from the READY prompt by keying in the transaction amount of £0.01/€0.01 and pressing ENTER enter button.

  2. Follow the terminal prompts to Insert/Swipe/ Present your card.
Verifone VX520, VX680, VX675, VX820

 

How do I enable the new contactless limit?

 

  • If you have one of the following Verifone card machines: VX520, VX680, VX675, VX820, you will need to perform a manual download following the steps below (available from 18/10/2021).

  • Once you have performed this update, your card machine will return to the main menu and accept payments of up to £100 without a PIN entry prompt.

Please note: If your card machine has had a sustained amount inactivity, you will need to charge it fully (4+ hours) using the charging cable provided, before powering on.



Step 1: End of Day Report

 

  1. From the main menu, select Batch

  2. Select End of Day

  3. Input '1234', then press Enter

  4. Select Yes


Step 2: Download Software Update

  1. From the main menu, press the second from left purple key (underneath the screen) until you see the option for Terminal

  2. Select Terminal

  3. Select Download

  4. Input '1234', then press enter

  5. Select Initialize (Do not select Program load)

  6. For card machines connected to the telephone line, please make sure the number is 03301239013 (for UK businesses) or 00448447016306 (for IRE businesses). For units connected to the internet, ensure the code is VCUK.VERIFONE.COM:8013.

  7. Press enter

  8. Select Yes

  9. The card machine will reboot and 10 lines will appear on the screen. These will change to stars as the download progresses.

  10. Once the download is finished, your terminal will reboot and return to the main menu.


Step 3: Perform a test transaction

  1. From the main menu, using the number keys, type in the transaction value of £0.01/€0.01 and press ENTER enter key.

  2. A prompt will appear to confirm the transaction amount. Press ENTER enter key to confirm.

  3. Insert/Swipe/Present your own card using the terminal. You must enter your PIN if requested.
Verifone V240m

 

How do I enable the new contactless limit?

 

  • If you have an Verifone V240m card machine, it will automatically update within the next 30 days (from 15/10/21).

  • Please ensure your card machine is fully charged (4+ hours) using the charging cable provided and is left powered on overnight.

  • Your End of Day report should be carried out daily.

    When completion of the report, coincides with the automatic update being released to your card machine, confirmation will print out displaying the following message: 'Download Complete'.

    The card machine will return to the main menu.
    If anything other than the main menu is displayed, please contact us on: 01908 354 500.

  • Once the card machine software has updated, it will accept contactless payments of up to £100 without a PIN entry prompt.

  • If you want to update the contactless limit sooner than 30 days, please submit your details in the form below and we will update your card machine within 72 hours (available from 18/10/2021).

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