Search what you're looking for e.g. 'card machine replacement' or 'change of details'. Alternatively, browse the FAQ categories below.
→ Where can I find my invoices?
→ Why do I need an acquirer to use my card machine?
→ Why am I being charged 2 bills and 2 direct debits?
→ Where can I see my merchant statements and transactions?
→ How can I change my Trading Name, Address or Bank Details?
→ Why is the money from my card machine not in my bank?
→ How do I pay an overdue invoice?
→ How do I cancel my Membership Agreement?
→ How can I fix an 'alert irruption' error?
→ My card machine is not working, how can I fix it?
→ How do I download a software update for my card machine?
→ Where can I order spare till rolls?
→ Where can I find my supervisor card or supervisor code?
→ Why is my 'settlement pending'?
→ Can I fix an 'RB out of Balance' error?
→ My card machine is broken, can you replace it?
→ Can I hire a card machine?